Privacy Policy

We do not require you to create an account to browse the site. The information we collect falls into two categories:

• Information you send us. When you use the contact form, email us, or call us, you may share your name, email address, phone number, travel dates, and any other details you choose to include.
• Usage information. We collect standard browsing data through analytics and tracking tools to understand how visitors use the site and improve the experience.

We use the following analytics and marketing tools. These services may place cookies or read information your browser sends as part of a normal page request:

• Google Analytics 4 (measurement ID G-YJ5PNSWTC8) — records anonymised page views and events on our single-page application. IP addresses are not used for personal identification.
• Microsoft Clarity (project ID wkwp7nkbf6) — helps us understand how visitors interact with pages through aggregated session recordings and heatmaps.
• HubSpot — sitewide tracking used to understand visitor engagement with our content and forms.
• VisitorTracking — visitor analytics provided by our tracking partner.
• Meta Pixel — used to measure the effectiveness of our advertising and deliver more relevant ads to people who have visited the site.

You can manage or disable cookies through your browser settings. You can also opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

Our contact form is served by Moxie CRM, our third-party enquiry management service. When you submit the form, your information is processed by Moxie on our behalf so we can respond to your tour enquiry. We also use HubSpot and VisitorTracking for marketing and visitor analytics. We choose service providers that we believe handle data responsibly, but we cannot control their internal security practices or policy changes.

We use the information we collect to:

• Reply to tour enquiries and plan your itinerary.
• Improve the website experience and fix issues.
• Measure the effectiveness of our marketing.
• Comply with legal obligations and prevent abuse.

We do not sell your personal information. We do not share it with unrelated third parties except as needed to operate the services listed above or as required by law.

Contact form submissions and enquiry records are kept indefinitely so we can provide ongoing customer service and reference past bookings. Analytics data is retained according to the policies of the analytics providers listed above.

Depending on where you are located, you may have rights to access, correct, or delete the personal information we hold about you. To make a request, contact us at paul@pcconsultingasia.com. We will respond as promptly as practical and may need to verify your identity before making changes.

We use commercially reasonable measures to protect the information we collect, including hosting with HTTPS and limiting access to enquiry data. No website can guarantee perfect security, so please do not send sensitive personal information through the contact form unless you are comfortable with the associated risk.

This site may link to external websites, such as our network sister site Thai Cooking Phuket. We are not responsible for the privacy practices of those sites.

We may update this policy from time to time. The current version is always available on this page. Continued use of the site after changes means you accept the updated policy.

For privacy questions or data requests, email paul@pcconsultingasia.com or call +66855653944.